Contact
Products, samples, international distribution, wholesale, press and collaborations.Begin a conversation.
For product and sample inquiries, international distribution and wholesale partnerships, press, exhibitions, cultural exchange or brand collaborations, tell us what you have in mind.
Client services
From discovering a piece to caring for it over time. Find guidance here before making an inquiry.
Samples & wholesale
- Choose your piecesPrepare the product names, product links or a saved wishlist.
- Share your requirementsTell us the quantity, destination country or region, preferred timing and whether you need samples.
- Review the detailsWe confirm pricing, specifications, lead time, shipping costs and payment arrangements individually.
- Confirm in writingA quotation, purchase order or agreement confirms the terms before a transaction proceeds. An inquiry is not an order.
Care guide
Wild grape vine is a natural material. Its colour, lustre and feel gradually develop with use, giving each piece its own character over time.
- Avoid prolonged strong sunlight, open flame and crushing pressure.
- If damp, gently restore the shape and air-dry naturally in a shaded, well-ventilated place.
- Avoid contact with chemical cleaners and solvents.
- Take care with silk and delicate knitwear, which may catch on the natural vine surface.
Aftercare inquiries
For care or damage inquiries, include the product name, purchase date and a description of its condition. Send photographs to the email address listed on our contact information page; this form does not accept attachments. Repair feasibility, cost and timing are assessed individually. Do not send a piece back before receiving instructions.
Frequently asked questions
Can I purchase directly on this website?
This website presents our pieces and welcomes product, sample and business inquiries. Direct online checkout is not available. Sample and wholesale transactions are arranged individually.
Is the displayed price a confirmed selling price?
Displayed prices are reference prices. Actual pricing, specifications, shipping charges and taxes are confirmed in a quotation based on your destination and requirements.
Can a sample payment be credited to a wholesale order?
Under terms agreed in advance, the difference between the sample price and wholesale price may be refunded or credited to the first wholesale order. This is not automatic.
Where are pieces shipped from, and how long does delivery take?
Shipping origin, availability, lead time, shipping charges and responsibility for customs charges are confirmed individually before the transaction, based on the product, quantity and destination.
Why does my piece differ slightly from its photographs?
Natural colour, vine nodes, fine fibres, weave and small dimensional variations can differ between handmade pieces. Contact us with photographs if the item does not match its description or arrives damaged.
Can I request a return or a repair?
Please contact us first. Return eligibility and any agreed deadlines for samples, wholesale or made-to-order pieces follow our returns policy and the terms confirmed in writing. For damage, incorrect items or significant defects on arrival, contact us as soon as possible with photographs. Repairs are assessed individually.
Can I see a piece or visit a workshop?
Contact us with your preferred location, pieces and dates. Availability, venue and timing must be confirmed individually. Submitting an inquiry does not confirm an appointment.
Contact us
For product, sample and business inquiries, use the form above or the contact details on our contact information page. We reply after reviewing your inquiry.
Your information is used to answer and follow up on this inquiry as described in our privacy policy. Please do not enter payment card or identity document numbers. Privacy policy