Care & repair

Natural baskets develop character with use. Discover the basics of everyday care and storage.

Use it. Care for it. Make it yours.

After use, gently wipe with a soft dry cloth. Remove dust from the weave with a soft brush and store in a well-ventilated place. Avoid soaking, harsh detergents, humidity and prolonged direct sunlight.

Frequently asked questions

How should I clean and store my basket?

Use a soft dry cloth and brush, then store in a well-ventilated place. Avoid sealed storage and prolonged direct sunlight.

What if it gets wet in the rain?

Gently blot with a dry cloth and let it air-dry in shade. Avoid drying it rapidly with a hairdryer or heater.

Will the colour and weave vary?

Natural materials and handwork create differences in colour, weave and dimensions. Check each product page for its specifications.

Can I ask about repairs or handles?

Send photos and a description of the condition. Availability, cost and timing are assessed individually; a fixed warranty or free repair is not promised.

Talk to us about aftercare

Tell us about the condition of your basket. Photos and a product reference help us offer more specific guidance.

Ask about care & repair